IND DOST program educates front-facing staff to boost digital adoption through user-focused storyboards, guiding them through real-life sales scenarios for an enhanced banking experience.
Who is it for?
![[20:17] Pon Latha IND DOST program educates front-facing staff to boost digital adoption through user-focused storyboards, guiding them through real-life sales scenarios for an enhanced banking experience](https://i0.wp.com/poornatha.com/wp-content/uploads/2023/11/ind-dost.png?fit=1080%2C1400&ssl=1)
Speciality of the Program
Simplified
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"I feel the content was simplified, making it easy that anyone can understand. It was delivered with clarity within the given time frame.”
-Mr. Siva, Shubalaya silks, Coimbatore ( batch 1)
-Mr. Siva, Shubalaya silks, Coimbatore ( batch 1)
Interactive
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"The discussion and interactions were very informative. I thank the facilitator for providing instant answers."
-Mr. Balasubramaniam
-Mr. Balasubramaniam
Practical
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"The matrix tool assess our people was very useful and informative. Through this learning, I realized that my staffs are 75% in yellow category. I have to bring them to green."
-Ms. Parimala (Batch 2)
-Ms. Parimala (Batch 2)
Key Takeaways
Realise Digital Changes
Evolving Customers
Categorize Stakeholders
Guided Digital Adoption
Our Success Stories
I should start thinking like a customer rather than as a staff so that I can understand the customer's problem and serve him/her better.
IND Dost Participant
I learnt about stages of digital adoption. I will use this to educate my customers.
IND Dost Participant
