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IND Dost

IND DOST program educates front-facing staff to boost digital adoption through user-focused storyboards, guiding them through real-life sales scenarios for an enhanced banking experience.

Who is it for?

[20:17] Pon Latha IND DOST program educates front-facing staff to boost digital adoption through user-focused storyboards, guiding them through real-life sales scenarios for an enhanced banking experience

Speciality of the Program

Simple

Immersive

Practical

Live Training Sessions

Online/Physical

Cohort Based

12+ Languages

Key Takeaways

Realise Digital Changes

Evolving Customers

Categorize Stakeholders

Guided Digital Adoption

Our Success Stories

I should start thinking like a customer rather than as a staff so that I can understand the customer's problem and serve him/her better.

IND Dost Participant

I learnt about stages of digital adoption. I will use this to educate my customers.

IND Dost Participant

Punjab & Sind Bank has officially Launched PSB IGNITE with Poornatha on 12.02.2024 

We feel honored to partner with
Punjab & Sind Bank, on a mission to empower MSME Entrepreneurs!

Know More

Ms Ramya Nageswaran

Author | International Advisory Board Member, Poornatha

Ramya Nageswaran is an internationally experienced philanthropy and social impact professional with a background spanning global banking, law, counselling psychology, and community-led development. She is the Co-Founder of BridgeAble (2013–2020), a social enterprise established to make strategic interventions in the social sector by connecting individuals and corporates to credible, high-impact social causes. In November 2025, Ramya joined Poornatha as a member of its International Advisory Board, where she supports the organisation’s mission of strengthening MSME capacity, entrepreneurship, and leadership development beyond India. Alongside her professional work, Ramya is a published bilingual author, having written over 30 short stories in Tamil and co-authored books in Tamil and English. Her literary contributions have earned her multiple awards, including the National Arts Council’s Golden Point Award (Singapore). She holds a Master’s degree in Counselling Psychology from Monash University and continues to contribute to the social sector through advisory, volunteering, and thought leadership roles.